How we grade your device
Below is a brief overview of how we grade your devices at trade in.

Excellent Condition
An iPhone in excellent condition is the epitome of perfection, a device that shines without a single blemish to be found. When we say flawless, we mean it - not a hint of a scratch, scuff, or wear sign on the body or the screen. It's as if the device just rolled off the assembly line, with no imperfections to mar its sleek and pristine appearance. This level of condition is reserved for devices that have been impeccably cared for, where both form and function are in impeccable harmony. When you select "Excellent" condition for your iPhone, you're certifying that it is in a state of near-new, showroom quality, setting the gold standard for what a well-preserved device should be.

Good Condition
In contrast, a good condition smartphone represents a device that's been gently used but still exhibits admirable care. While it might not attain the flawless perfection of an excellent condition, a good condition device is still in commendable shape. It's allowed to have a few minor signs of wear, typically in the form of a couple of light scratches on the screen or body, but never more than a few. These imperfections are minimal and do not significantly detract from the overall appearance and functionality of the device. This category is a reliable choice for those who have enjoyed their device but also made an effort to keep it in good shape.

Fair Condition
Fair condition devices, on the other hand, represent devices that have experienced the natural wear and tear of everyday use over their lifespan. In this category, you may encounter several scratches on the screen and body. However, it's essential to note that these scratches should not be overwhelming, deep, or accompanied by scuffs or chips. Fair condition devices retain their functionality and may show signs of being well-loved and used, but they are still fully operational and reliable. This category is ideal for individuals who have enjoyed their device without overly protecting it from minor wear.

Poor Condition
In the poor condition category, devices often exhibit substantial signs of heavy use. This typically includes a large number of scratches, deep scuffs, and even chips on the screen and body. It's important to be aware that this category is designated for iPhones that have experienced extensive use, with notable cosmetic imperfections. One common reason for a device to fall into this category is the absence of a protective case or screen protector, leaving it more vulnerable to wear and tear. Additionally, devices used as work phones, where someone may have been less cautious in handling the device, could also be found in this condition.
